Shipping policy

Shipping Policy

Thank you for choosing Naroma. We are dedicated to providing you with the best shopping experience. Please review our shipping policy below.

Shipping Methods

We partner with trusted carriers such as UPS, FedEx, and Canada Post to deliver your orders. You can choose from the following shipping options at checkout:

  • Standard Shipping: Estimated delivery within 5-7 business days.

  • Expedited Shipping: Estimated delivery within 2-3 business days.

  • Overnight Shipping: Available for next-day delivery in select areas.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. 

Processing Time

Orders are typically processed within 1-3 business days. However, please note that handcrafted press-on nails require 7-14 days for production, as each set is tailor-made to perfection.

Delivery Areas

We are pleased to offer worldwide shipping.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at naromaheals@gmail.com within 7 days of delivery for assistance. We will work with you to resolve the issue promptly.

Customs and Duties

For international orders, please be aware that customs fees, duties, and taxes may apply. These charges are the responsibility of the customer and are not included in the shipping cost.

Customer Support

For any questions or concerns regarding shipping, please reach out to our customer support team at naromaheals@gmail.com. We are here to help.